Hiya,

Just updated to Atahualpa 3.7.18. There's now a big free space in my background color on top of the header.
Screenshot: https://dl.dropboxusercontent.com/u/...2014.08.39.png

Website: www.dievogelschule.com

Any ideas how to fix it?

Thanks,
Ann.

looks like that is coming from the 'addthis_bar_placeholder'
try deactivating your plugins to see if one is causing it.

Umm... it was fine before the update. It would be awfully nice, if this could be fixed this rather than having to get rid of plugins that i have had for some time.
Pretty please. :-)

Since this space doesn't show when the site is first loaded, I think there is a jscript creating it. There is a <div...> being created

Have you looked at the plugin options? (what plugin is it?)

No. Haven't had the time yet. :-(

I have disabled every single plugin I have and the problem persists. Clearly not a plugin problem.

Any other ideas?

Thanks,
Ann.

please disable the 'add this' plugin and leave it disabled and notify me so I can look at the site.

Hi,
I don't have an add-this plugin. It is a bunch of code I put in the header.

I actually have two pieces of add-this code in there. Do you think they are having the problem? but I have had those in there for years. :-(

<!-- AddThis Button BEGIN -->
<div class="addthis_toolbox addthis_floating_style addthis_32x32_style" style="left:50px;top:475px;background:#00adef;">
<a class="addthis_button_preferred_1"></a>
<a class="addthis_button_preferred_2"></a>
<a class="addthis_button_preferred_3"></a>
<a class="addthis_button_preferred_4"></a>
<a class="addthis_button_pinterest"></a>
<a class="addthis_button_compact"></a>
</div>
<script type="text/javascript">var addthis_config = {"data_track_addressbar":true};</script>
<script type="text/javascript" src="http://s7.addthis.com/js/300/addthis_widget.js#pubid=ra-507590877d6d4c70"></script>
<!-- AddThis Button END -->

<!-- AddThis Welcome BEGIN -->
<script type="text/javascript" src="//s7.addthis.com/js/300/addthis_widget.js#pubid=ra-507590877d6d4c70"></script>
<script type='text/javascript'>
addthis.bar.initialize({'default':{
"backgroundColor": "#000000",
"buttonColor": "#098DF4",
"textColor": "#FFFFFF",
"buttonTextColor": "#FFFFFF"
},rules:[
{
"name": "Twitter",
"match": {
"referringService": "twitter"
},
"message": "Gefällt Dir diese Seite? Bitte teilen! :-)",
"action": {
"type": "button",
"text": "Tweeten!",
"verb": "share",
"service": "twitter"
}
},
{
"name": "Facebook",
"match": {
"referringService": "facebook"
},
"message": "Gefällt Dir diese Seite? Bitte teilen! :-)",
"action": {
"type": "button",
"text": "Teilen!",
"verb": "share",
"service": "facebook"
}
},
{
"name": "Google",
"match": {
"referrer": "google.com"
},
"message": "Gefällt Dir diese Seite? Bitte teilen!",
"action": {
"type": "button",
"text": "+1",
"verb": "share",
"service": "google_plusone_share"
}
},
{
"name": "AnyOther",
"match": {},
"message": "Gefällt Dir diese Seite? Bitte teilen! :-)",
"action": {
"type": "button",
"text": "Click",
"verb": "share",
"service": "preferred"
}
},
{
"name": "pinterest",
"match": {
"referringService": "pinterest"
},
"message": "Gefällt Dir diese Seite? Bitte teilen! :-)",
"action": {
"type": "button",
"text": "Pin It",
"verb": "share",
"service": "pinterest"
}
}
]});
</script>
<!-- AddThis Welcome END -->

and when happens if you take that code out?

It is a bunch of code I put in the header.

where in the header In header.php or the theme option 'HTML Inserts: Header'?

well it is that code. When I add it in, it causes a big blank area in the header.

With all due respect, it is not the code that is causing the problem, but the update. before the update I had the code in for several years without a problem. Now with the new update there seems to be a conflict. Is it possible for you to fix it somehow?

Meanwhile I have removed the code for the time being. But I would love it, if I could use it again perhaps with the next update or so? Pretty please.

Thank you for your help though.

Ann.

I installed your code in my test site with WP 3.9.1 and Atahualpa 3.7.18 and I get the big space
I then installed Atahualpa 3.7.15, reset all options, added your code and I still get the big space
I then went back to 3.7.5 and reset all options, added your code and I still get the big space

The page loads normally and after a moment or two, the page slides down and you end uop with the space.

Maybe the java scripts you are running from 'addthis.com' have been changed....

That's interesting. I never had this problem before. Maybe it was just a coincidence that they changed something at the same time.
Thanks,
Ann.