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#1

Mar 19, 2014, 12:22 PM
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17 posts · Mar 2014
SW Wisconsin
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Hi!
I'm new to the forum and have searched for this answer, but didn't see anything like this.
I just switched my site to Atahualpa and am working thru many issues. One that I cannot figure out is the page formatting. When I'm editing pages or posts that were created prior to switching themes, the text area run underneath the right sidebar (where it has headers of Publish, Page Attributes, etc.). The page looks fine when viewing the site ( www.driftlessprairies.org) and is fine when adding new pages. This causes problems when I need to edit as I cannot access the words that are "under" the right sidebar.
Any help will be greatly appreciated!
Marci
Last edited by lmilesw; Mar 21, 2014 at 03:03 PM.
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#2

Mar 19, 2014, 12:58 PM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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try disabling all your plugins to see if there is a conflict
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
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#3

Mar 21, 2014, 08:38 AM
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17 posts · Mar 2014
SW Wisconsin
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Thank you for your help. I deactivated them all then reactivated them. Nothing changed.
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#4

Mar 21, 2014, 09:21 AM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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if you send me a PM with an admin id/pw I'll take a peek
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
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#5

Mar 21, 2014, 02:19 PM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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Ok, I just took a look and I have no problems. I selected edit for page 'Blue gray Gnatcatcher' and this is what I see

Have you tried another browser? I used Safari on a mac.
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
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#6

Mar 21, 2014, 02:59 PM
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17 posts · Mar 2014
SW Wisconsin
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I just tried switching to Chrome and it's still the same problem. I downloaded and switched to Safari and it's still the same problem. When I switched themes, we were using a Mac and I work on a PC. Any chance this could have anything to do with this? I know I'll be editing and it's quite the challenge when I can't get "underneath" that right sidebar. I realize it's difficult for you to troubleshoot when it's working fine on your computer. Not sure what else to do. Any other suggestions?
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#7

Mar 21, 2014, 03:08 PM
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10,176 posts · Jul 2009
Central New York State USA
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What version of Windows and do you have all the latest updates? I don't know this is the problem. Just something to check.
__________________
~Larry ( CNY Web Designs)
This site should be a membership site since it so full of good stuff.
Please consider donating which gives you access to even more good stuff.
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#8

Mar 21, 2014, 03:26 PM
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17 posts · Mar 2014
SW Wisconsin
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I'm running Windows 8 and updates ran just a couple of days ago.
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#9

Mar 21, 2014, 03:52 PM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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can you post a screen shot of the issue?
Also do you have your brwoser zoom set to normal?
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
Last edited by juggledad; Mar 21, 2014 at 04:01 PM.
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#10

Mar 21, 2014, 05:25 PM
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17 posts · Mar 2014
SW Wisconsin
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Browser zoom is text only -- I don't have a "normal" setting. Here's the attachment: Sceen print.pdf
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#11

Mar 22, 2014, 07:42 AM
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17 posts · Mar 2014
SW Wisconsin
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I don't see my message with the screenshot posted. Was it received? I thought I would retry it but it isn't uploading now. Not sure why, I'm within all the parameters required.
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#12

Mar 22, 2014, 09:34 AM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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are you SURE you disabled ALL your plugins and then when and edited a page? Because I just disabled one of your plugins and the problem went away. Now you mission is to find out which one it is.
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
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#13

Mar 22, 2014, 09:36 AM
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10,176 posts · Jul 2009
Central New York State USA
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Do you have an editor plugin installed? I have seen this kind of thing happen when there are too many icons added to a row of the editor.
__________________
~Larry ( CNY Web Designs)
This site should be a membership site since it so full of good stuff.
Please consider donating which gives you access to even more good stuff.
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#14

Mar 22, 2014, 09:47 AM
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17 posts · Mar 2014
SW Wisconsin
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Yes, I did deactivate all the plug ins but I didn't do it one at a time. Just did that...it's the Revolution Slider plug in that causing the format issues. How do I "fix" that?
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#15

Mar 22, 2014, 10:26 AM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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you will need to talk to the plugin developer - I shut off the tinymce editor and it fixed it so there maybe a conflict between different plugins...
__________________
"Tell me and I forget, teach me and I may remember, involve me and I learn." - Benjamin Franklin
Juggledad | Forum Moderator/Support
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#16

Mar 22, 2014, 10:50 AM
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10,176 posts · Jul 2009
Central New York State USA
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Again, as I mentioned, check the number of icons you have added to the top row of the editor. Too many icons in a row produces this affect. Here is a screenshot when I added too many icons to a row in the TinyMCE editor.
__________________
~Larry ( CNY Web Designs)
This site should be a membership site since it so full of good stuff.
Please consider donating which gives you access to even more good stuff.
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#17

Mar 22, 2014, 02:10 PM
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17 posts · Mar 2014
SW Wisconsin
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OK -- I got it worked out. It was the Ultimate TinyMCE. The Advanced one works fine. Thanks a bunch for all the help!!
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#18

Mar 23, 2014, 11:56 AM
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10,176 posts · Jul 2009
Central New York State USA
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And Ultimate TinyMCE will work if you don't have too many icons on a row. That is what I use on several sites.
__________________
~Larry ( CNY Web Designs)
This site should be a membership site since it so full of good stuff.
Please consider donating which gives you access to even more good stuff.
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