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#1
May 30, 2013, 11:33 AM
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what does this mean?
"/home/content/97/11082397/html/wp-content/ata-images/header/ - wp-content
the folder permission or path to your header image folder is incorrect "
The only thing I can think of that might have caused this is I clicked on
the "Updates" right underneath the "Home" tab on the left hand margin of the
WordPress page...When I did that...EVERYTHING changed - that's when I lost
all settings that we had put in...
bsiw.com
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#2
May 30, 2013, 11:37 AM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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go to ato->New Image Locations and press the Save Changes button
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#3
May 30, 2013, 11:47 AM
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and I have followed the advice of changing the address where the image can be found - this doesn't work in this instance
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#4
May 30, 2013, 01:08 PM
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still unchanged
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#5
May 30, 2013, 01:17 PM
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i have tried both options - the ata-images in the wp-content and in the images/header file
as well as changing the pointer on the image locations page...
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#6
May 30, 2013, 02:26 PM
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is this fatal?
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#7
May 30, 2013, 02:48 PM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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Did you move your favicon into the wp-root/ata-images folder?
Last edited by juggledad; May 30, 2013 at 02:55 PM.
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#8
May 31, 2013, 06:13 AM
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there is no favicon
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#9
May 31, 2013, 06:57 AM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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did you blank out the favicon value at ato->Add a FAVICON->Favicon?
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#10
May 31, 2013, 02:21 PM
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yes... the same message appears...
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#11
May 31, 2013, 02:22 PM
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/home/content/97/11082397/html/wp-content/ata-images/header/ - wp-content
the folder permission or path to your header image folder is incorrect
bsiw.com
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#12
May 31, 2013, 03:19 PM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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if you send me a pm with an admin ID/PW I'll poke about...
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#13
Jun 1, 2013, 03:10 PM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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So...how many header images do you have in the ata-images/header folder? after all you are using the %images in the 'Configure Header Area' option.
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#14
Jun 2, 2013, 11:37 AM
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just one image
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#15
Jun 2, 2013, 11:39 AM
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changed to image - still broken
/home/content/97/11082397/html/wp-content/ata-images/header/ - wp-content
the folder permission or path to your header image folder is incorrect
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#16
Jun 2, 2013, 05:22 PM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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what is the image, I can see the logo you have but what is the full path to the image?
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#17
Jun 3, 2013, 07:14 AM
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wp-content/ata-images/header1.png
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#18
Jun 3, 2013, 07:40 AM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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that is the problem. please go back and read teh on screen documentation at ato->NEW Image Locations
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#19
Jun 3, 2013, 10:13 AM
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the problem predates using new image locations
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#20
Jun 3, 2013, 10:28 AM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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if you are going to use %logo, the logo image goes in the new folder you create - ie the 'ata-images' folder. If you use %image3s, you need to create a folder inside 'ata-images' called 'header' so you have
wp-root
- ata-images
- header
and all your header images go in teh header folder
header images go in the ata-images/header folder
logo goes in ata-images folder
favicon goes in ata-images folder
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#21
Jun 3, 2013, 10:32 AM
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whatever you did, its fixed...
removing your login - thanks for your help!
tesha
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#22
Jun 3, 2013, 10:38 AM
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23,765 posts · Mar 2009
OSX 10.11.5 WP 4.x Atahualpa(all) Safari, Firefox, Chrome
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I didn't do anything, but I suspect you removed the %images from teh 'Configure header Area' option.
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