[SOLVED] After being hacked old site restored, now problems with latest theme

Handre · #1 Jan 29, 2013, 10:35 AM

Hi,

Recently our site has been hacked. The host removed all suspicious stuff, viruses etc. After that they restored a back-up which is based on Atahualpa 3.4.9. So I installed the latest version(3.7.10), but all settings have disappeared. In the beginning(years ago) I have seen this before, but now I do not know how to fix this.

Are there any tips to do a proper up-date?

Thanks,

André

juggledad · #2 Jan 29, 2013, 05:25 PM

when they did the restore to 3.4.9, did the site display properly?
What version of WP did they restore you back to?

the newest version of atalualpa needs a newer version of WP.

and didn't you have your own backups?? You do them on a regular basis don't you?

Handre · #3 Jan 30, 2013, 01:29 AM

no regular backups.....

They installed the latest WP again. And with the Atahualpa version 3.4.9, it looks oké

juggledad · #4 Jan 30, 2013, 04:35 AM

What is the URL?
If you send me a pm with an admin id/pw I'll poke around

Handre · #5 Feb 1, 2013, 02:55 AM

Hi juggle dad,

I will send you a PM

Regards,

André Hilhorst

juggledad · #6 Feb 1, 2013, 05:00 AM

can you manually inatall 3.7.10 following the instructions here folow the manual upgrade instructions.

Also do you have access to phpMyAdmin and are you comfortable with it?

Handre · #7 Feb 1, 2013, 09:01 AM

I can manually install, activate the them, but get a blank screen with text and header.
The rest of the settings is gone.

Where do I find php myadmin?

juggledad · #8 Feb 1, 2013, 09:09 AM

From you question, I'm going to guess you never used it. phpMyAdmin is generally supplied by the host in the cPanel.

also I thought they restored to 3.4.9?? you have 3.4.5.1 on the site??

Handre · #9 Feb 1, 2013, 09:21 AM

aha, via the cpanel. Yes, I have used it in the past.
I will try that this evening.
Via this computer I do not have access to cpanel.

Regards,

André

juggledad · #10 Feb 1, 2013, 09:26 AM

I thought they restored to 3.4.9?? you have 3.4.5.1 on the site??

Handre · #11 Feb 1, 2013, 09:27 AM

yes, a type mismatch from me.

juggledad · #12 Feb 1, 2013, 09:34 AM

can you install 3.4.9 because we can export the settings fron there and take a look at them

Handre · #13 Feb 1, 2013, 09:38 AM

Done that, but facing the same problem.

Regards,

André Hilhorst

juggledad · #14 Feb 1, 2013, 12:18 PM

ok, this is good. I went into your site and exported the settings. I then imported them into a 3.4.9 site I have. I switched to 3.7.10 and it looks good so I exported them.

activate 3.7.10 and import the attached settings and see if it looks ok to you.

Handre · #15 Feb 1, 2013, 02:13 PM

Thanks Juggledad,

Now I can continue.

Regards,

André Hilhorst